Like LiveChat, Tidio also has Polish roots (Poland seems to be the hub of chat software). They are relatively young, but have nevertheless put together a really attractive package. In fact, their free plan includes up to three agents and unlimited chats.
However, is the chatbot feature croatia phone number list that’s easily integrate into the tool. Surprisingly, chatbots can be use on the free plan (with a limit of 100 unique visitors per month). There’s even a preliminary attempt at creating AI-powere chatbots using natural language processing.
Interestingly, there is also apart from a built-in email marketing tool with templates, a visual editor, and automation. This will come in handy if you apart from want to use the pre-chat form as a way to collect subscribers to your newsletter.
Tidio Pricing
What I liked: The chat button and phone number library widget look fresh and modern. They have mobile apps for iOS and Android. Their multilingual chat setup is truly the best we’ve seen so far – adding additional languages is just a click away, and the text is fully customizable. You can use them to run abandoned cart campaigns, answer FAQs, and more. It’s also handy that you can send automated emails to your visitors.
What needs to be improved: The ch leads integration options are pretty limite – at the moment, you can only connect directly to Facebook Messenger and email, as well as a few other CRMs and marketing automation tools (though the Zapier integration does more). There’s nothing necessarily that could be improve, but be prepared to roll up your sleeves – it takes a bit of work to get to grips with the automation/chatbots.
Unfortunately, there’s no easy way to access the help center – you’ll have to get there in a roundabout way via a chat button that isn’t available on every page. Finally, there’s little in the way of reporting and monitoring features.
Recommended for: Any apart from small business that wants the powerful free plan, wants to use chatbots/advanced automation, and/or needs multi-language support.
3. HelpCrunch : Powerful Potential – At a Nice Price
HelpCrunch is a modern online chat tool that offers a variety of options to improve customer service.
